
Return and Exchange Policy
Return and Exchange Policy
At Harlem & Hyde, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied, please review our return and exchange policy below:
Returns
- Returns are accepted within 7 days of purchase.
- To initiate a return, please send an email to info@harlemhyde.com with the subject line “Return”. Be sure to include a copy of your receipt of purchase in the email.
- Once your email is received, we will respond with detailed instructions on the return process, including the return address and other related information.
- Refunds will be processed once the item is received in its original condition.
- Customers are responsible for all shipping and handling costs associated with returns.
Exchanges
- To exchange an item, please follow the return process outlined above.
- Once your return is processed, you can place a new order for the desired item.
We appreciate your understanding and look forward to serving you. If you have any questions, don’t hesitate to reach out at info@harlemhyde.com.
